OUR COMPLAINTS PROCEDURE

At Joules Holistic Parenting Advice, we do everything we can to provide you with the best possible care and service. However, there may be times when you're not completely satisfied. In that case, we'd like to hear from you so we can work together to find a solution.

DISCUSS YOUR COMPLAINT WITH US FIRST

We recommend that you first discuss your complaint with your healthcare provider. Often, a personal conversation can clarify matters and help you find a solution.

CAN'T FIGURE IT OUT?

If we can't reach an agreement, you can file a complaint through our independent complaints and dispute resolution system. Click the logo below for more information about the procedure and to file your complaint through the official channel.